FAQ

General Information About Paint2Fix

Paint2Fix is a professional-grade automotive touch-up paint system designed to fix scratches and stone chips at home without professional tools. Each kit includes color-matched paint, remover, micro brushes, and accessories for an easy repair process.

Paint2Fix uses high-pigment, fast-drying automotive touch-up paint that bonds with your factory finish. By applying thin layers and refining with the included remover, you can remove scratches and chips seamlessly with the surrounding paint.

Yes. Paint2Fix is formulated for all factory-painted vehicles regardless of brand, country of origin, or model year. The key factor is matching your exact paint code.

Absolutely. Paint2Fix works on solid, metallic, pearl, mica, and tri-coat paint types. Thin layering gives precise color depth and shine.

Yes. Our system was designed for first-time users. Each kit includes easy, step-by-step instructions and precision tools.

Yes. Once cured, Paint2Fix bonds permanently to the factory paint. It will last for years and is resistant to washing, UV sunlight, and harsh weather.

How to Apply Touch-Up Paint (Step-by-Step Guide)

Clean and dry the area, apply a small amount of paint using the micro brush, allow it to dry, then refine high spots using the remover. Full instructions are included with every kit.

No sanding is necessary for small scratches and chips. Only clean, dry, and lightly degreased surfaces are required.

You should apply Paint2Fix between 10°C–30°C (50°F–86°F). Colder temperatures slow the drying process.

Allow the paint to set for a few minutes before using the remover to refine the finish.

Yes. Paint2Fix includes protective gloves to keep your hands clean and safe during the process.

Finding Your Exact Color Code

The color code is typically located on the driver-side door frame, inside the hood, or inside the trunk. Every vehicle brand labels it differently.

No. The paint name often varies by market or model year. The paint code is the only accurate reference for matching your vehicle color.

Yes. You can send us a clear photo of the factory label, and our support team will assist you.

Some colors have A/B variations. Paint2Fix formulas account for these differences when preparing your paint.

Check the owner’s manual, service booklet, or contact your dealership with your VIN number.

Ordering, Shipping & Delivery Times

Orders ship within 2 business days. Delivery usually takes 3–5 business days depending on your location.

Yes. Paint2Fix ships worldwide with fast couriers such as DHL Express and UPS.

Yes. Tracking details are sent by email as soon as your order is dispatched.

Contact support with your order number. We can check real-time updates with the carrier.

Address changes are possible before shipment. After dispatch, changes depend on the courier’s policy.

Vehicle Compatibility & Surface Types

Yes. Paint2Fix is formulated for all factory-painted vehicles from any brand worldwide.

Yes. As long as the surface is painted, Paint2Fix can be used on plastic or metal surfaces.

No. Paint2Fix will not adhere properly to raw plastic, rubber, or textured surfaces.

Yes, but always test the remover on a small hidden area first.

Yes. Works on motorcycles, trucks, vans, and bicycles—any painted surface.

Durability, Washing & Long-Term Performance

Yes. It is designed to withstand rain, sun, extreme temperatures, and pressure washing.

Paint2Fix repairs can last for many years when applied correctly and allowed to cure fully.

Wait at least 48 hours before washing. For high-pressure washes, wait 5–7 days.

Yes. The formula includes UV resistance to prevent fading.

Light polishing can be performed after the paint is fully cured, usually after 7–10 days.

Storage, Shelf Life & Safety

Yes. If thickened but not solid, it can be revived with cellulose thinner.

Yes, but ensure proper ventilation as the paint is solvent-based.

Cold temperatures may thicken the paint, but its consistency generally recovers at room temperature.

Use gloves, keep away from direct inhalation, and store out of children’s reach. Follow standard paint safety guidelines.